Home Forums Beekeeping.io login crashing

This topic contains 3 replies, has 2 voices, and was last updated by  Mike Fuller 3 days, 21 hours ago.

  • Author
    Posts
  • #1382

    bill@hardybuild.com
    Participant

    I am unable to login to my account because it keeps crashing.

    When i try to create a new account it doesn’t accept the info just keeps presenting me with the create new account screen.

     

    help

    rhardy0901@optonline.net

     

  • #1383

    Mike Fuller
    Keymaster

    Hello,

    We had a bug in the system on 4/20 and 4/21 that we think we have fixed now.  Please give it a try.

    Thanks,

    Mike

  • #1384

    bill@hardybuild.com
    Participant

    Hi Mike,

    thanks for the reply. I did try again but what happens now is when I put in my credentials it goes to the new user GUI and won’t take my input, just reloads the same page.

    would it be work deleting my info from the database and having me start over again?

     

    thanks again and I look forward to your reply,

     

    robin hardy

    • #1388

      Mike Fuller
      Keymaster

      Hi Robin,

      I don’t think you’ll need to delete and start over.  I would recommend contacting Dave Strickler at Beekeeping.io support.  He handles support for that site.  You can contact him at hello@beekeeping.io

      Thanks,
      Mike

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